Legal

Privacy Policy

Effective Date: January 17, 2025

TopCode LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, industry, website
  • Communication Data: Messages and inquiries you send through our contact forms
  • Technical Data: IP address, browser type, and device information collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you project updates, appointment confirmations, and service-related communications
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

3. SMS/Text Messaging Terms

If you opt in to receive SMS text messages from TopCode LLC, you agree to the following terms:

Consent

By providing your phone number and checking the SMS consent box on our contact form, you consent to receive text messages from TopCode LLC related to your inquiry, including appointment confirmations, project updates, and support responses.

Message Frequency

Message frequency varies based on your interaction with our services. You may receive messages when responding to your inquiries or providing project updates.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. TopCode LLC is not responsible for any charges from your carrier.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help

For help, reply HELP to any message or contact us at contact@madcitydevs.com.

No Mobile Information Sharing

We will not share your mobile phone number or any information collected through our SMS program with third parties for marketing or promotional purposes.

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., email services, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Important: We will not share your mobile information with third parties for marketing or promotional purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-Out: Unsubscribe from marketing communications or SMS messages at any time

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TopCode LLC

3189 Prospect Dr, Sun Prairie, WI 53590

contact@madcitydevs.com

Also see our Terms of Service